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In this case, please check the server status. You can find the respective link at the very bottom of the page. If the server has fallen behind in its update schedule this might affect the rest of the game. Usually, these problems disappear after a few hours.
If you’ve just started playing and are having some problems, we recommend that your first port of call be the AirlineSim Handbook. It contains a detailed tutorial, and should provide you with enough information both about game mechanics and other players’ strategies for success to enable you to get started without too many problems.
Should you require help in an issue that is not covered by the handbook you might want to contact either the forums, the chat room or our email support. This table contains all available communication channels:
Language | Forums | Chat | Email Support |
---|---|---|---|
English/all languages |
full forums (link) |
Discord Chat (link) |
support@airlinesim.aero |
German |
full forums (link) |
Discord Chat (link) |
support@airlinesim.de |
Dutch |
sub-board available (link) |
-- |
no official support available (please try using the forums) |
Portuguese |
sub-board available (link) |
-- |
no official support available (please try using the forums) |
Chinese |
sub-board available (link) |
-- |
no official support available (please try using the forums) |
French |
sub-board available (link) |
-- |
no official support available (please try using the forums) |
Spanish |
sub-board available (link) |
-- |
no official support available (please try using the forums) |
Greek |
sub-board available (link) |
-- |
no official support available (please try using the forums) |
Polish |
sub-board available (link) |
-- |
no official support available (please try using the forums) |